"Our on-hold messages will turn your telephone into a great sales tool...
one that will educate your callers to the products and services your company offers... one that will enhance the image of your company and help give you the edge over the competition."
  

... about us



K. O. Productions On-Hold Services, Inc. has been serving the needs of businesses large and small throughout the country with creative, cost-effective customized on-hold telephone messages since 1992. Our on-hold messages are the most direct, economical and personal links you can have with current and future customers.

We'll generate more business for you on-the-spot, on-the-phone, on-the-double. We've earned a reputation for professionalism, reliability, service....and results! When you're ready to move a 19th century invention into the 21st century: contact us, K. O. Productions On-Hold Services, Inc.
1-800-229-9969



How do consumers who call a business react when placed "on-hold"?

   

A national study published by North American Telecommunications Association reports:

  • Callers with silence "on-hold" will abandon their call in less than one minute. 99% hang up within 40 seconds.
  • Callers with music "on-hold" will stay on the line 30 seconds longer than with silence.
  • Callers with information "on-hold" will stay on line for up to 3 minutes longer.
            U.S.West Communications has found that providing information "on-hold" results in:
  • A 40% increase in retention of callers "on-hold"
  • A 15% increase in inquiries
  • A 12% direct increase in request for products and services mentioned "on-hold"
      AT&T reports:
  • An estimated 70% of business callers are put "on-hold".
  • An estimated 60% of callers put "on-hold" hang up.
  • An estimated 30% of these callers don't call back.

23090 Post Gardens Way #315 Boca Raton, FL 33433
1.800.229.9969 fax 561.447.9899